If the WD drive cannot be detected either, you can selectively follow below 3 methods to get problems fixed and repair the WD My Passport drive to work again. If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not.ġ. Under this directory, you will find WD SES Device.Did you check the list of Unsupported products? I supplied a link earlier to the webpage. If you are prompted to reboot when the installation is completed, restart your computer before using the external hard drive.Īfter the driver is installed successfully, the WD SES Device USB Device will disappear and the Device Manager will add a directory WD Drive Management devices. In this process, you don't need to do any changes. Then, follow the wizard to install the driver. Double click on this file to begin the setup. Step 3: Unzip the driver file and you will see a WD SES Driver Setup.msi executable file.

You can download the driver from the following two websites:

Step 2: Go to WD website to download WD SES Driver. Check System type information (32-bit or 64-bit).Right-click Computer/This PC and choose Properties.How to Fix Unknown USB Device Set Address Failed? How to Download and Install WD SES Driver But if the problem persists still, you can reinstall the driver manually. The driver should be updated to the latest version. Then, click “ Search automatically for updated driver software”. In this case, you can right-click the device in Device Manager and choose Update driver. You open Device Manager and then find the WD SES Device USB Device under Other devices is marked with a yellow warning icon. The WD external drive doesn't work and the OS is requesting a driver. However, sometimes you may find WD SES Device USB Device not installed issue. But Newer SES Drivers are distributed through Windows Updates and are installed automatically with WD Security, Drive Utilities and Smartware. The legacy WD SES Driver date from 2011 or earlier is not distributed automatically and you need to download and install it. In addition, this driver provides a special communications channel between the PC and the hard drive to enable certain features such as password protection, LED control, and access to the drives label (if applicable). Only with this driver installed, your WD external drive can be recognized by your PC. WD SES (SCSI Enclosure Services) Device USB Device is the driver for WD external hard drives. How to Download and Install WD SES Driver.

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